7d FAQ — Bonus, Deposit, Withdrawal and Security
The most common questions that come up when using 7d — what are the welcome bonus terms, how do you deposit via bKash or Nagad, how long does a withdrawal take, and how do you keep your account secure — are answered directly here. The page is divided into four sections.
For ages 21+
bKash · Nagad · Rocket
Bangla and English support
SSL Encrypted
Table of Contents
Bonus Terms
When you make your first deposit at 7d, a 120% welcome bonus is added automatically, up to a maximum of ৳8,000. Example: deposit ৳1,000 and you receive a ৳1,200 bonus, giving a total balance of ৳2,200. To withdraw bonus winnings, you must wager the bonus amount 25 times — meaning ৳1,200 in bonus requires ৳30,000 in wagering. Read the terms and conditions carefully before claiming any bonus.
Yes, 7d allows you to cancel an active bonus. However, cancelling the bonus also removes any winnings earned from it. To find out the exact steps for cancelling a bonus, contact 7d's 24/7 live chat support. It is best to decide before claiming, as things can get complicated once a bonus has been used.
Each bonus at 7d has a set validity period, which generally starts from the date the bonus is credited. If the wagering requirement is not completed within that period, the bonus and any winnings from it may be cancelled. The specific validity period for each offer is stated in its terms, so check before claiming.
At 7d, most game types — slots, live casino, fishing games, and sports betting — contribute to bonus wagering. However, some low-margin games or certain bet sizes may be counted differently. Slot games generally count at 100%. For exact details, check the full terms of the offer or contact live chat.
No, the 7d welcome bonus is available to each player once only. If the same person tries to claim it again by opening a new account, it will be treated as a breach of platform rules and the account may be closed. For returning players, there are weekly recharge bonuses and other regular offers available.
The 7d weekly recharge offer gives a 30% bonus on deposits, up to a maximum of ৳5,000, with a minimum deposit of ৳300. The wagering requirement is 20 times the bonus amount. Example: deposit ৳2,000 and receive a ৳600 bonus, with wagering of ৳12,000. This offer can be claimed once per week and is available to registered members only.
How to Deposit
7d currently accepts deposits through three mobile wallets: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. The minimum deposit is ৳300 for all methods. Before depositing, make sure you are sending to 7d's official account number.
7d does not charge any additional fee on deposits from the platform's side. However, your mobile wallet service provider (bKash, Nagad, or Rocket) may apply charges according to its own transaction policy — you can check this in the relevant wallet app or by contacting their customer care.
Deposits normally appear in your 7d account within a few minutes. If there is a delay, keep your mobile wallet transaction ID (TxID) ready and contact 7d's 24/7 live chat support. Providing the transaction ID helps the team resolve the issue quickly.
Log in to 7d and go to the deposit page, select bKash as the method, and enter the amount (minimum ৳300). Send money or make a payment from your bKash app to the 7d bKash merchant number shown on screen. Once the transaction is complete, your balance will update automatically.
Yes, the deposit process with Nagad is the same. Log in to your 7d account, select Nagad, enter the amount, and make the payment from your Nagad app to the number shown. You can start from a minimum of ৳300. Keep your transaction reference for your records.
Withdrawals
To withdraw winnings earned from a bonus, you must first complete the full wagering requirement for that bonus. For the welcome bonus, winnings become withdrawable after wagering the bonus amount 25 times. Once wagering is complete, follow the standard withdrawal process — funds will be sent to bKash, Nagad, or Rocket.
After a withdrawal request is approved at 7d, the money generally reaches your mobile wallet within 15 minutes to 2 hours. For large first-time withdrawals, there may be an identity verification step, which can take a little longer.
The minimum withdrawal amount at 7d is ৳1,000. Requests below this amount will not be processed. You can withdraw at any time once your balance exceeds ৳1,000.
Yes, 7d's withdrawal service runs 24 hours a day, seven days a week. You can submit a request on Friday, Saturday, or at any time of night. The standard processing time remains the same: 15 minutes to 2 hours. If you encounter any issues, 24/7 live chat support is available.
No. At 7d, withdrawals can only be made to a mobile wallet registered in the player's own name. Requests to send funds to a third-party account are not accepted, and this is part of the platform's security policy. This rule is in place to prevent money laundering and to protect players.
Stay Safe
Yes, 7d uses SSL encryption to secure all data transfers. Personal identification details, payment information, and all login-related data are transmitted through encrypted channels. The Privacy Policy explains in detail what information is stored and how.
Always verify the correct domain in your browser's address bar. Do not log in from any site or app other than 7d's official address. Avoid clicking on unfamiliar links, and be cautious of websites or messages offering unexpected bonus offers. If in doubt, contact 7d bet directly through its official channels.
A strong password should be at least 8–12 characters long, combining uppercase and lowercase letters, numbers, and special characters such as @, #, and !. Do not use your date of birth, mobile number, or simple sequential numbers (123456) as a password. Avoid using your 7d account password on any other site.
Extremely dangerous. 7d or any legitimate organisation will never ask for your OTP, bKash PIN, Nagad PIN, or password over the phone or in chat. If anyone claims to be from 7d and asks for this information, it is fraud. If this happens, notify 7d support immediately and change your wallet PIN. You can find more safety advice on the Responsible Gaming page.
No. All services at 7d are for persons aged 21 and above only. Age is verified during account registration, and any account found to belong to a minor will be closed immediately. Parents and guardians should ensure that appropriate protection is in place on shared devices and accounts.
Still have questions? We are here to help
If you did not find the answer to your question above, do not worry — the 7d support team is always available to assist you.
Live Chat Support
Live chat support is available in Bangla and English, 24 hours a day, seven days a week. Whatever your question — account, payment, or game related — open a chat for a quick resolution.
Contact by Email
For detailed issues, contact us by email: [email protected] — you can write in Bangla or English. The 24/7 support team will reply as soon as possible.